The Role of Leadership Styles in Enhancing Employee Performance and Job Satisfaction in the Hotel Industry
Keywords:
Leadership styles, employee performance, employee satisfaction, transformational leadership, transactional leadership, laissez-faire leadership Hotel Industry.Abstract
This study explores the influence of various leadership styles on employee performance and job satisfaction within the hotel industry. By examining transformational, transactional, and laissez-faire leadership styles, the research aims to identify which styles positively affect employee outcomes. Data was collected from hotel employees through surveys and interviews, focusing on factors such as job satisfaction, performance levels, and overall engagement. The findings suggest that transformational leadership, characterized by its inspirational and motivational approach, significantly enhances both employee performance and satisfaction. Conversely, autocratic leadership styles were found to negatively impact these outcomes. The study highlights the importance of adopting effective leadership strategies to foster a positive work environment and improve employee retention in the hospitality sector.The findings of this study have significant implications for organizational leaders and managers as they demonstrate the importance of adopting a transformational leadership style to enhance employee performance and satisfaction. By creating a positive work environment, building trust, and inspiring employees to achieve their goals, transformational leaders can drive organizational success and improve overall employee well-being.
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