The Impact of Emotional Intelligence on Job Performance of School Teachers: A Study of A-Graded Schools in Kurukshetra, Haryana
Keywords:
Emotional Intelligence, Job Performance, Self-Emotional Appraisal, Others’ Emotional Appraisal, Regulation of Emotions, Use of Emotions, School Teachers, KurukshetraAbstract
Purpose – The study examines the relationship between emotional intelligence (EI) and job performance (JP) among school teachers. EI is measured across four dimensions: self-emotional appraisal (SEA), others’ emotional appraisal (OEA), regulation of emotions (ROE) and use of emotions (UOE).
Design/methodology/approach –Data was collected from 166 teachers working in five A-graded schools in Kurukshetra district, Haryana. Structural Equation Modeling-Partial Least Squares (SEM-PLS) was applied to analyze the data.
Findings – The results indicate significant positive relationships between each of the four EI dimensions and teachers’ job performance. SEA, OEA, ROE and UOE all contributed meaningfully to improved job outcomes.
Research limitations/implications – The study was confined to a limited geographical area and a specific group of schools. Future studies could expand the sample size and include other educational or organizational settings.
Originality/value – This research provides empirical evidence supporting the importance of EI in improving teachers’ performance and highlights its application in teacher recruitment, training and development.
References
Asrar-ul-Haq, M., Anwar, S., & Hassan, M. (2017). Impact of emotional intelligence on teachers’ performance in higher education institutions of Pakistan. Future Business Journal, 3(2), 87-97.
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Carmeli, A. (2003). The relationship between emotional intelligence and work attitudes, behavior and outcomes. Journal of Managerial Psychology.
Goleman, D. (1998). Working with Emotional Intelligence. New York: Bantam Books.
Hair Jr., J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review.
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