1.
Girija Sankar Misra, Dr. Nidhi Arora. Complaint Redressal Effectiveness And Customer Loyalty In Mobile Telecom Services: A Consumer Survey From Punjab And Chandigarh. IJESH [Internet]. 2025 Jun. 18 [cited 2026 Nov. 11];15(2):590-602. Available from: https://www.ijesh.com/j/article/view/1296