SURAJ KUMAR, DR. FAZAL AHMAD. Customer Service Quality in the E-Banking Environment: A Case Study of State Bank of India Branches in Muzaffarpur District. International Journal of Engineering Science & Humanities, [S. l.], v. 15, n. 3, p. 291–304, 2025. Disponível em: https://www.ijesh.com/j/article/view/1010. Acesso em: 15 jul. 2026.